English for
Customer Service
Do you work with customers?
Do you feel like you might need a bit of help dealing with difficult customers or closing sales?
This course might be right for you!
English for Customer Service
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Communicate confidently, handle customers professionally, and stand out in your job.
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If you work in customer service - or plan to; this course is for you!
Whether you’re helping customers in person, by phone, or online, clear and polite English can make all the difference.
In this course, we’ll focus on the real English used in everyday customer service situations — not just vocabulary lists or grammar rules, but the language you actually need to make your customers feel valued and understood.
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​Over 4 hours of video lessons, knowledge tests, assignments with real feedback, downloadable resources and practice tests included.
What Makes This Course Different
This isn’t a typical “English grammar” course.
You’ll learn through real-life examples, interactive exercises, and practical dialogues — the kind of English that customer service professionals use every day in hotels, shops, restaurants, call centers, and online businesses.
Who This Course Is For
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Customer service representatives and support staff
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Sales assistants, waiters, and receptionists
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Call center agents or online support teams
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Anyone using English at work who wants to sound more professional and polite
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By the End of the Course, You’ll Be Able To:
✨ Communicate with customers clearly and confidently
✨ Handle any situation — from complaints to compliments — in English
✨ Use polite, natural expressions that make a great impression
✨ Understand the difference between formal and casual tone
✨ Feel more confident in your customer service role
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Click the link below, or click the image above to access.
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